1
Oct
basketball.com.au FAQ
basketball.com.au Frequently Asked Questions
1. What is basketball.com.au?
basketball.com.au is the ultimate destination for passionate Australian basketball fans seeking the latest news, information, analysis, opinions and to watch live streams of their favourite teams and Australian players.
2. What leagues do we cover?
NBA, WNBA, NBL, WNBL, NCAA, Opals and Boomers. Keep an eye of Euro League and G League
3. What is Bounce Pass?
Bounce Pass is our account for Registered Users of basketball.com.au. It allows you to add your personal details and set preferences for your favourite leagues, players and teams. It gives registered users access to NBL+ and, in the future, access to many other benefits
4. How do I sign-up for Bounce Pass?
In the top right corner of the site is a “Log-in / Register Button or scroll to the graphic that says Stay in the Loop with the latest Hoops: Register Today
5. How do I sign-up for Newsletters?
Scroll down to the graphic that says Exclusive Newsletters. Aussies in your Inbox: Don't miss a point, assist rebound or steal by Aussies competing overseas. Sign-up now!
6. How do I unsubscribe from Newsletters?
Follow the prompts at the bottom of the newsletters you receive to unsubscribe. basketball.com.au strictly adheres to all government legislation regarding spam or unwanted correspondence.
7. How do I find basketball.com.au on social media?
8. Who is Australia’s greatest basketball player of all-time?
9. How many Australians are playing in the United States NBA, WNBA and NCAA Division One?
There are about 180 Australians playing elite basketball in the United States. It’s our goal to cover them all.
10. What happens if I disagree with the Terms of Use?
If you do not agree to the Terms of Use, you must stop using the website immediately.
11. Can the Terms of Use change?
Yes, the Terms of Use may be updated from time to time. Users are encouraged to check the website regularly for any changes.
12. Is website access guaranteed?
No, access is provided on a temporary basis and may be withdrawn or amended without notice. The website may be unavailable at times, and no liability is accepted for such instances.
13. Does basketball.com.au guarantee the accuracy of information on the website?
While efforts are made to ensure the accuracy and completeness of website information, no warranties are provided. Basketball.com.au excludes liability for inaccuracies or damages resulting from the use or reliance on the website content.
14. Can I participate in promotions or contests?
Yes, but additional terms and conditions may apply. These terms will prevail over the general Terms of Use if there are inconsistencies.
15. Are there links to external websites?
Yes, the website may contain links to external websites, but basketball.com.au has no control over these Linked Sites and accepts no responsibility for any associated loss or damage.
16. Who owns the website content?
All intellectual property on the website, including text, graphics, and software, is owned or licensed by basketball.com.au. Content may only be used for personal, non-commercial purposes.
17. Can I share or reuse the website’s content?
No. Redistribution, reproduction, or commercial use of the website’s content without permission is prohibited and may result in legal penalties.
18. Are trademarks and third-party content endorsed by basketball.com.au?
No. Any trademarks or third-party content on the website are used for identification purposes only and do not imply endorsement or affiliation.
19. Can I use the website for commercial purposes?
No, the website and its content are for personal use only and cannot be used for commercial purposes unless expressly agreed upon with basketball.com.au.
20. Am I liable for issues arising from my website usage?
Yes, users agree to indemnify basketball.com.au and its affiliates against any claims, damages, or costs arising from their website usage or breach of the Terms of Use.
21. What happens if part of the Terms of Use is unenforceable?
If a clause is deemed unenforceable, it will not affect the validity of the other clauses. Efforts will be made to interpret the clause in line with its original intent under the law.
22. What laws govern the use of this website?
The website is governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of the courts in Victoria.
23. Who does our Privacy Policy cover?
The Privacy Policy applies to Bball Media Pty Ltd and its associates, related bodies corporate, entities, and subsidiaries.
24. What laws does Bball Media comply with regarding privacy?
Bball Media complies with: Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs); and Do Not Call Register Act 2006 (Cth) and Spam Act 2003 (Cth) for direct marketing activities.
25. What personal information is collected and why?
Information collected may include: Name; contact details; date of birth; gender; geographic location; preferences; and purchasing patterns.
Sensitive information (e.g., medical history) only with consent or when required by law.
Why it's collected: To process registrations, personalise user experiences, run promotions, register for events, and deliver products/services. For marketing, communication, and operational purposes.
Who is my information shared with? Your information may be shared with: Bball Media’s related entities and sponsors. Basketball organisations such as the NBL, WNBL, BA, NBA, and their clubs. Government authorities, external service providers, and sponsors for relevant purposes. Overseas recipients in countries like India, Philippines, USA, and others for IT and database services.
26. What is the Bounce Pass portal?
Bounce Pass is the registration portal for basketball.com.au and the NBL. When you register: Your information is shared with the NBL and its partners for communication and marketing. If you select a team, your details are shared with the corresponding club or association (e.g., NBL, WNBL, NBA, WNBA).
27. Can I remain anonymous?
Yes, but only in limited cases like general inquiries. For account-based services, identification is required.
28. How is personal information stored and protected?
Bball Media employs strict confidentiality requirements for employees and service providers. Security measures to prevent unauthorised access or misuse of data. A combination of electronic and physical storage methods.
29. Can I access or update my personal information?
Yes, you can: Access and update your information through your Bball Media or Bounce Pass account. Request corrections or deletions by contacting info@basketball.com.au.
30. Does Bball Media send marketing communications?
Yes, marketing materials may be sent via email, SMS, or mail. You can opt out at any time through provided links or by contacting Bball Media.
31. Is my information shared outside Australia?
Yes. Bball Media may share data with service providers in countries like India, Philippines, the USA, and others. These parties are required to follow privacy principles similar to the Australian Privacy Principles.
32. What is Bball Media’s policy on cookies and website usage?
Bball Media uses cookies to: Enhance user experience by retaining preferences.; Collect anonymous usage data for website improvements; but Users can disable cookies in their browser settings, but this may affect functionality.
33. How are complaints about privacy handled?
You can lodge a privacy complaint by writing to Bball Media, Level 4, 19 William Street, Cremorne, VIC, 3121 or by emailing info@basketball.com.au.
If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
34. How can I learn more?
For more details, contact info@basketball.com.au
Who operates this website?
Basketball.com.au is owned and operated by Bball Media Pty Ltd